Avivocom-Solutions to make every contact count

Get up and Running

All of our products are hosted enabling you to get up and running quickly. We do all the work and provide complete implementation services:

•	Live Video Guide Customization and implementation
•	Live Video Banner Production Services
•	e-Book and e-Book Banner Production Services

Rich Features

Live Video Guide has a feature rich administrative console to manage service calls.

The Features include:

•	A management system to manage incoming requests
•	The ability to transfer Live Video Guide calls to others
•	Capabilities to push documents, pdf's, movies and web links to customers
•	Track calls by type (customer, browser, etc)

Customer Insight

All of our products provide real time reporting to enable call center and customer service managers or marketing and advertising people to report on customer interaction, including items like the entire chat transcript for a Live Video Banner, for review and analysis.